Reviews

OUR TESTIMONIALS

See what our clients have to say about their experience with our AI telephony solution

"Since implementing Kokila's AI telephony system, our call handling has transformed dramatically. The AI efficiently manages all incoming calls, ensuring each customer query is addressed promptly and professionally. This has not only improved our customer service quality but also streamlined our operations significantly. The seamless integration with our calendar booking system makes scheduling appointments a breeze for both our team and clients. Additionally, the AI's ability to answer FAQs has reduced the workload on our staff, allowing them to focus on more complex tasks. Kokila's solution is a game-changer!"

Sarah Johnson, Customer Service Manager, Elite Solutions Inc.

"I'm thoroughly impressed with Kokila's AI telephony product. The human receptionist transfer feature ensures that complex queries are handled personally, blending efficiency with a personal touch. The AI chatbot on our website has elevated our customer service, providing fast, accurate, and always available support. Additionally, the AI text messaging service enhances our communication and operational efficiency. It's an all-in-one solution that truly delivers and has been pivotal in improving our customer engagement."

Mike Robertson Director of Operations, BrightTech Solutions

Kokila's AI telephony product has revolutionized our customer interactions. The 24/7 FAQ assistance is invaluable, offering essential information to our customers instantly. The seamless transition to a human receptionist ensures a high level of service, while the AI chatbot is a fantastic addition to our website, engaging customers effectively. The AI text messaging service ensures we’re always connected and responsive. This product is an essential tool for any service business looking to enhance their customer experience."

Emily Walters Head of Client Relations, Apex Dynamics

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