Welcome to Kokila AI. This Privacy Policy provides detailed information on how we collect, store, use, and protect the personal information you provide when using our Voice AI system and related services. We are committed to ensuring that your privacy is protected and that your data is handled responsibly and in compliance with applicable laws.
- Introduction
At Kokila AI, we respect the privacy of our users and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website or use our services, and our practices for collecting, using, keeping, protecting, and disclosing that information.
- Collection of Information
2.1 Personal Information: We collect personal information that you voluntarily provide to us, including but not limited to your name, email address, telephone number, and details necessary for account creation and transaction processing.
2.2 Technical and Usage Information: Automatically collected information includes your IP address, browser type, device type, and usage statistics related to how you interact with our services.
2.3 Information from Google Calendar API: When integrating with Google Calendar API for appointment setting, we collect and manage appointment details such as date, time, and description, as specified by you. This information is strictly used for scheduling purposes within your Google Calendar.
- Use of Information
3.1 Service Provision: Information collected is used to provide and improve our services, manage user accounts, facilitate customer support, transactions, and appointment scheduling via Google Calendar.
3.2 Communications: We communicate with you about service updates, policy changes, and promotional offers, and we use your information to respond to your inquiries.
3.3 Compliance with Google API Services: We comply with the Google API Services User Data Policy, especially the Limited Use requirements, ensuring responsible data handling. This includes adhering to the Additional Requirements for Specific API Scopes.
- Sharing of Information and Third-Party Interactions
4.1 Data Sharing with AI Platforms: Data from Google APIs used in our AI platform is handled in compliance with Google’s Limited Use requirements. We ensure explicit consent is obtained from users before any data is processed or shared, and we clearly communicate these details.
4.2 Legal and Compliance Disclosures: Information may be disclosed as required by law or to protect our rights and those of our users.
- Data Security
We implement robust security measures to protect your personal information, including encryption, secure servers, and physical security measures.
- User Access, Control, and Consent
6.1 User Rights: Users can access, modify, or request deletion of their personal information. Instructions on how to exercise these rights are provided within our services.
6.2 Consent Mechanisms: Explicit consent is obtained for any use of user data that involves third-party AI platforms. A demo of the consent mechanism is available at [URL to Demo Consent].
- Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience on our website, analyze site traffic, and understand where our audience is coming from. By browsing our website, you consent to our use of cookies and other tracking technologies.
- Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete the information as soon as possible.
- Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax, or accounting requirements).
- International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
- Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. All changes will be posted on this page and, if the changes are significant, we will provide a more prominent notice.
Contact Us
For questions or suggestions about our Privacy Policy, please contact us at contact@kokila.ai.
By using our services, you acknowledge that you have read and agree to this Privacy Policy.